aiwit customer service
About a year later they blocked me from viewing videos on my doorbell cam unless I got a subscription. 0 customer service staff and they put email with no one handling lol joker for life. Just a waste of money. Now I can not watch the recordings without paying out money! - Monitor your home in high definition video. anywhere. Its also possible that the setup process was not properly done. I have asked for them to send shipping info so I can return the product. It is super flexible, fast and exclusively designed for gaming purposes. DoorbellPlanet also participates in affiliate programs with, Clickbank, CJ, ShareASale, and other sites. Hope this helps! I think you should contact their customer support. They have repeated the same instructions. They did respond to the email, but since I didn't purchase through Amazon, I don't have an order number. Here are 8 tips for writing great reviews. How To Use Aiwit Camera (2023 Full Manual), ENEK Video Doorbell MODEL V8 Aiwit app User Manual, ENEK Video Doorbell MODEL T8 Aiwit app User Manual, ENEK Video Doorbell MODEL T7 Aiwit app User Manual, Aiwit doorbell is usually offline for several reasons. It needs to have real-time alerts, not after the fact. And wont reset. Gfy. I received my door cam it works well wasn't hard to in stall. Have to pay to see any backed up video. Why am I not receiving Aiwit doorbell notifications on my phone? Open the official website and download the software. Stay clear do not buy. A complete waste of money! Aiwit App. Disconnected their pile of crap, and replaced with a more trustworthy supplier. customer. If you don't subscribe you cannot view any footage. 2. Replace the back cover of your device and screw it into place. The reset button is located inside the hole at the back of the doorbell until it flashes quickly. And I don't recommend it. Nothing is free. Camera is trash anyway claiming to be 4k Definitely no better than 720p and in this day and age is 1990s quality might as well stick a potato on tbe front door to get better quality!! As long as the Aiwit doorbell hardware is working, then you will be able to connect to the wifi. View Contact information of Aiwit International Limited including address, phone number and contact person When there is a visitor, there is a message. Had this camera for a while. Buy Cheap Android Smartphone Directly From China! No matter where you are, your doorbell will tell you everything in front of your house. Community By the way: all the cameras are working bad: bad motion detection, too short and too late recording. elders, children, babysitters, pets, etc., and verbally warn any uninvited guests, even. If you are experiencing difficulties connecting your Aiwit video doorbell to the WiFi network, dont worry, we recommend reviewing the following guide and following the provided steps to try and fix it. 1 review. This manual contains all the contents of Aiwit, how to add it, how to set up the functions of Aiwit cameras, etc. My name is Gladys. Great device but awit you cant be charging daily fees come on!! Had this camera for a while. Complete scam AVOID AT ALL COSTS!! 1. Very disappointed. Go to More Info to know all the languages Aiwit supports. Make sure to keep your devices up-to-date so you can take advantage of the latest features and enhancements. They will not refund my money although they admit I have free storage for life. IE. Thank goodness I didn't pay full price. See, hear, and speak to visitors from anywhere. The App Aiwit is FREE, but if you want to view the videos on your door camera there a subscription after a 11 months That's some crooked @$$ BULL $#it! Check all reviews out! I continue to enter my email, get " enter confirmation code", but no code appears in my email. Phone Number. - Monitor your home in high definition video. After a promise of free lifetime storage at purchase, this company is now charging and blocking my access to motion detection. Aikwit has been our partner for a number of years, providing high-quality and technically excellent translations to help us with our digital projects. Gfy. Please confirm your cloud storage service plan with your direct dealer (where the equipment is purchased). Aiwit for PC How To use Aiwit On Your Computer. Also in the mean time you can try the fixes . If not, kindly contact their support. Download Aiwit and enjoy it on your iPhone, iPad and iPod touch. Aiwit is garbage. Press and hold the doorbell button until the red light flashes, about 5-6 seconds. Can You Connect Your Ring Doorbell To Your TV? Download APK (54.6 MB) How to install XAPK / APK file. Please fill out the form below if you need assistance. Camera is trash anyway claiming to be 4k Definitely no better than 720p and in this day and age is 1990s quality might as well stick a potato on tbe front door to get better quality!! Checked online and everyone is stating you now have to pay for Aiwits cloud subscription to view videos! Press and hold the device button for 8 seconds until the light is flashing red. Get Aiwit old version APK for Android. The device has been great still is great but all of a sudden I am no longer able to view any of my recordings! Companies can ask for reviews via automatic invitations. Use English only Max. TP Link AX10. Aiwit should be held accountable for selling a product claiming that it comes with free lifetime iCloud storage, it's just a load of crap and the doorbell as well. Hi dear, my name is Angel.I review, unbox and unbox security cameras, video doorbell cameras, smart locks, and smart home systems. About camera- good to use live as Cctv, very poor as a doorbell, app has to be open to receive notifications/ doorbell callers so you can easier miss them. In this article, we will provide a detailed description of common problems with Aiwit doorbells and provide solutions. Do I need to buy cloud storage for Aiwit doorbell? Use your Phillips head screwdriver to remove the screws on the back of your device. Required fields are marked *. 2. I contacted them and they were very responsive, answering all of my questions within a day. Michael Saville. I contacted them and they were very responsive, answering all of my questions within a day. Get real-time notification when motion is detected, and stay connected to home anytime anywhere. !Simply Feel like I've been fkt over !I think trading standards need a call aswell as Amazon ,,,Amazon should not be selling this product if it's not fit for purpose ! Stay clear do not buy. A complete waste of money! I bought a camera on Amazon that used the Aiwit app and promised free lifetime cloud storage. Absolute rip off bought it with free cloud storage now after a day the free storage is cancelled and they want 30 for 30 days cloud history!! The Aiwit doorbell camera must be within range of the wireless signal in order to connect. Had this camera for a while. Service name: Cyclic 15 da 1. [Complete Guide]. Aiwit app may not be working for you due to some issues that your device may have or your internet connection problem. - Easy to set up your devices in the Aiwit App. The motion detection function is activated by default, you can set the Humanoid detection and detection sensitivity in the Motion Settings interface. Then you can start to add device under your account. There is insulation tape at the bottom of batteries. Aiwit supports Android and iPhone, you can download it from google play or app store. Use APKPure APP. I'll attach screenshot of the screen you get whenever trying to review footage caught from your camera. Youre trying to use the Aiwit doorbell camera, but it wont record clips or sound. It goes against our guidelines to offer incentives for reviews. We use dedicated people and clever technology to safeguard our platform. And if So, How to Waterproof the Ring Video Doorbell, How to Save Ring Doorbell Video Without Subscription? camera with motion-activated camera. Thank you. They are telling me I have to pay $1.00 to speak with someone in customer service. They want you to subscribe. They want to charge you to use it after a few months! Please get in touch about any issue youre having, One possibility is that your doorbell doesnt have enough power. Same as everyone else purchased with lifetime three day free storage now they want 30.00Also sometimes all day connection error, since the servers are located in China!! It doesnt give me the option to not use a password. Aiwit app is subscription only which is the only reason I bought there camera doorbell. How to Fix It. Customer Service. Why should y'all charge somebody to subscribe the 6 months to a year to keep their stuff on file and they bought the camera all it shows where they can download the stuff to the phone themself y'all stopping me from seeing who's out there in my yard it could be a robber or a killer in my yard I wouldn't know because y'all stop me from seeing it I don't think it's right the way y'all doing the camera and I'm not satisfied with it I was to start with but I'm not now. These Parasites have not responded to any of your reviews. notification when motion is detected, and Customer service is BS They recently held my camera hostage out of nowhere until I sign up for a yearly fee. DO NOT WASTE MONEY ON THIS AWFUL COMPANY, the reviews are all right ans this company needs to go under sooner rather than later. How do I connect Aiwit doorbell to chime? If you have a strong mobile signal, then the internet connection will be good. I can't even playback new clips without requiring a subscription purchase. Have a question about your camera? Do not buy from these people they give you access to look at video recordings upto two days then after some time without warning they stop you looking at recordings unless you pay for storage! Budget pick:Sandisk High Endurance U364GB , 3. You need to purchase cloud storage to view videos, Aiwit doorbell does not support memory cards for saving videos. You can't see any videos now that's been recorded. Smarter Alerts, quicker actions. Before the setup, please be sure your doorbell has connected to your phone and your chime has plugged into a outlet. !Simply Feel like I've been fkt over !I think trading standards need a call aswell as Amazon ,,,Amazon should not be selling this product if it's not fit for purpose ! From the looks of the reviews you now have I hope your whole company has fun in the toilet bc that's where it's headed. Customer service is BS They recently held my camera hostage out of nowhere until I sign up for a yearly fee. Aiwit for PC How To use Aiwit On Your Computer. I got their Door bell camera now evey time it takes a Video it wants me to join or else I can not see the Video Clips Well I just put that P O S in the Trash and bought a Blink Larry Current. Couldn't view my videos without it. you can receive the message as soon as possible, and you can speak with the visitor. Head to check some reviews and answer lays here. Great device but awit you cant be charging daily fees come on!! This app may share these data types with third parties. Contact Us. Aiwit should be held accountable for selling a product claiming that it comes with free lifetime iCloud storage, it's just a load of crap and the doorbell as well. When you click on the notification, it doesn't even open the app, you need to manually open it. All rights reserved. Make sure that you are typing in the exact credentials for your network and try again. If you dont receive the activation email, please check your email spam box. Press the Doorbell Button to pair your doorbell with the chime. I initially thought this was a good company and system and I was going to purchase more, however, I will uninstall what I have and find a more reputable company. I bought 3 cameras. Use the free Aiwit app and client to view your One way is to use your smartphone. Most routers support both frequencies, but your Aiwit doorbell camera must be set to the same frequency as your router. They will not refund my money although they admit I have free storage for life. If it has four bars, then the signal is considered strong. If there is no indicator light: Please connect the power supply to charge the Aiwit doorbell. DO NOT WASTE MONEY ON THIS AWFUL COMPANY, the reviews are all right ans this company needs to go under sooner rather than later. CU. High Capacity Pick:Sandisk Ultra A1(128GB). When you hear what happened at home/outside, you can reply with just one tap! what are you going to do about it? Top pick :Samsung Pro Endurance64GB , 2. If you see a live video feed, then the camera is connected to the network and its likely an issue with either your router or internet service provider (ISP). Since the Aiwit doorbell is usually installed at the door, it may be far away from the router and obstructed, resulting in the Aiwit doorbell not receiving WiFi signals well. There are many potential causes for a poor or lost WiFi signal. I have taken batteries out deleted from app reinstalled it IT DOES NOT WORK! People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Battery problems, dead batteries or battery failure.2. I cant find out how bad this is because I cant get the app to open after it downloaded and there's no kind of customer support what so ever! I cant connect it. Make sure the camera is plugged in and turned on, and that there is not anything blocking the lens. Countries It appears I have spoken with 5 different "agents" over 3 days now. Talk to your loved ones or visitors, Verification can help ensure real people write reviews about real companies. still will not connect (5g disabled) router reset to factory specs,new 18650 batteries,no voice prompts. From the looks of the reviews you now have I hope your whole company has fun in the toilet bc that's where it's headed. Sell you a doorbell that has 'free lifetime 7 day storage' within 12 months that was cut doen to 3 days storage free. Buy Later Found Out the 2way Communications is Very Bad. Just gone to get doorbell footage as evidence and no videos showing at all! Had for a couple years still have the box, box says FREE cloud recording! Absolute rip off bought it with free cloud storage now after a day the free storage is cancelled and they want 30 for 30 days cloud history!! You can also contact the seller from whom you purchased your Aiwit doorbell for help. . First, check to see if the doorbell is getting power by trying to use it. A SAD CAMERA AND SYSTEM. Just keeps taking me to the can I help you when I log in. Their tech experts have tons of experience solving these types of issues and will be happy to assist you. Apr 20, 2023. IE. Thats not the terms when I purchased. EC21 in KoreanChinese, 3rd Floor, building 9th, Industrial zone, Qin Yuan Road, Xili Vallage, Nanshan District Shenzhen,Guangdong. They made my sd card not recognizable so cameras are useless unless you pay ransom. To this point they can not fix the product nor will address my request for a return. I bought the T8 video doorbell. The camera worked fine when first installed. hi Ive spent 2 hours trying to connect my Aiwit doorbell video on my iphone.. not working out.. says no bluetooth device but i have bluetooth device on my cell,which is connected to my router. Why Is My Arlo Video Doorbell Not Recording? ma ximum battery life. If you are using an Android phone, set it to priority notifications in the settings. Date of experience: 27 March 2023. 2023 Smart Home Stand. I'm tech-savvy. PIR. Please use half-width input method. Disconnected their pile of crap, and replaced with a more trustworthy supplier. Weve got a few solutions for you. Mechanical or Digital Doorbell Which is Better for You? Poor wifi signal can lead to wrong password and no wifi connection. See, hear, and speak to visitors from anywhere. Camera is trash anyway claiming to be 4k Definitely no better than 720p and in this day and age is 1990s quality might as well stick a potato on tbe front door to get better quality!! if you are thousands of miles away. Espaol Another possibility is that there is a fault in the wiring or circuitry of your doorbell, which will need to be fixed by a professional. We also ensure all reviews are published without moderation. How to install XAPK / APK file. All rights reserved. - Easy to set up your devices in the Aiwit App. when anyone triggers your built-in motion sensor. Claim your profile to access Trustpilots free business tools and connect with customers. From the looks of the reviews you now have I hope your whole company has fun in the toilet bc that's where it's headed. My suggestion: do not buy this brand. Did you get in touch with customer service? But I dont recommend it, router problem is less probable and requires an expert. See, hear, and speak to visitors from anywhere. Thanks for compromising my safety and the safety of my family. I fully charged the battery and didn't have to recharge it for a month. What's more, it come with the fast delivery i appreciated it! Below is a demonstration using Aiwit Video Doorbell. I am unable to retrieve my password. Aiwit doorbell does not support memory cards, you need to purchase cloud storage to Recording. Had for a couple of years and no issues at all. We also ensure all reviews are published without moderation. Sometimes I can receive notifications and sometimes I cant?Usually it is a network problem, please make sure Aiwit Doorbell and your phone have a strong internet connection. Gfy. Absoloute load of rubbish it's never worked and now I'm expected to pay out to be able to see who's been on my property pay tte extra bit and get a ring door bell, Would give this company Zero stars if possible, brought a camera with Lifetime free storage, As described by there page on Amazon before they changed it absolutely lied about that, Tried to make me pay storage and taken my camera vids down to 3 a day, spoken to the customer support team you might as well talk to the wall you will get more common sense out of the wall than them fools on their page! Their customer service is not helpful either. When you sign up, you need to enter email address twice, please enter correctly. Aiwit camera successfully scan the QR code will issue a voice prompt, and then wait for the camera to connect to your wifi. Heres what happened: The app will ask for a network name, but after entering that, the doorbell wont connect at all or totally disconnects from WiFi.