axs change delivery address

The body said: "Unfortunately, we have some bad news: the tickets that were transferred to you for MUSE 4/6/23 have been canceled and removed from your account. Tickets may not be resold or offered for resale in violation of posted restrictions, or in violation of law or regulation. tickets sold directly by the event organizer, promoter, sports team or venue that puts on the event) (each a Primary Ticket and collectively, the Primary Tickets) purchased on the Service are typically subject to a per-ticket convenience charge and a per-order handling or processing charge. All fees and charges relating to your transaction will be disclosed to you during the purchase process. Note: UPS Delivery Intercept is available within the U.S. and Puerto Rico. We reserve the right to increase or decrease these fees at any time without advance notice for future transactions. By entering the venue/event, you voluntarily assume all risks related to exposure to COVID-19 and confirm that you will adhere to local quarantine requirements and public health guidelines, including but not limited to the CDC quarantine guidelines available at https://www.cdc.gov/coronavirus/2019-ncov/if-you-are-sick/quarantine.html. Once you're signed in, select Accept Transfer. If transfer of tickets is permitted, there is no associated fee unless disclosed on the Service at the time of transfer, in which case fees will be charged to the relevant Payment Method on file. We make no representations or warranties about the quality of your watching experience or your display. Unfortunately, it is not possible to change a shipping address after an order has been shipped through UPS. Tickets purchased for an event during multiple online sessions on the Service may be totaled to ensure that any limitations imposed by the Client is not exceeded. On April 1, 2023, I received an email from Stubhub that the tickets had been transferred to AXS and that I had to download the AXS app to obtain the ** code/tickets. After upgrading, members can use My Choice to manage these packages. Refund policies of our Clients may vary; by purchasing a ticket, you agree to the refund policy of the associated Client. To begin, contact UPS directly and speak to a customer service representative. Enter a transfer amount and select a transfer. AXS provides technology platforms to its clients such as entertainment venues, promoters, and sports teams (our Clients) to list, sell, issue and deliver tickets to events using AXS powered websites and mobile applications (the Service). Fees may apply for all types of requests, including packages that are redirected to a UPS location and held for the recipient to pick up. AXS or our Client, as applicable, reserves the right to retain various fees and charges paid by buyers or sellers on our Service, even if an event is canceled and not rescheduled. Click-N-Ship. For help with your AXS order/account . We cannot offer a refund as AXS purchase policy and the event promotion team state that all sales are final. Alternatively, you can call UPS customer service at 1-800-742-5877 and request to have your package rerouted. Your tickets will be delivered to you as indicated at the time of purchase, most frequently via mobile delivery to your AXS account. I offered to pay for ***** over night but they refuse. Thank you for contacting AXS. Please be advised that all sales are final no refunds or exchanges as per the AXS purchase agreement. Venue/Event Specific Terms and Conditions. Event Changes After this horrible customer service experience, I'm debating whether I should just take this issue up through my AMEX card and not go to the festival. You can do this through the UPS website or by calling their customer service. The AXS app no longer supports WiFi and this can cause your tickets not to appear. The live chat is designed to be a quicker way to get help with your questions, as compared to phone or email support. I asked for a refund. We notice that your web browser is out-of-date. Upon your payment in full, you shall be entitled to the tickets you have purchased. Thank you. You can do this through the UPS website or by calling their customer service. International Association of Better Business Bureaus. Certain maximum resale premiums and restrictions may apply in some states and you understand that complying with laws is your responsibility and we are not responsible for providing legal advice regarding resale or pricing of tickets. Im not getting an option to change my delivery. 3. It is not ethical or polite to keep something that was intended for someone else, so the best thing to do is to contact the sender to resolve the issue. At the bottom, click Trash . Change My Address. Such fees and charges may vary. If the package label has been created, you may need to call UPS customer service to update the address.if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'remodelormove_com-large-leaderboard-2','ezslot_11',158,'0','0'])};__ez_fad_position('div-gpt-ad-remodelormove_com-large-leaderboard-2-0');if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'remodelormove_com-large-leaderboard-2','ezslot_12',158,'0','1'])};__ez_fad_position('div-gpt-ad-remodelormove_com-large-leaderboard-2-0_1');.large-leaderboard-2-multi-158{border:none!important;display:block!important;float:none!important;line-height:0;margin-bottom:7px!important;margin-left:auto!important;margin-right:auto!important;margin-top:7px!important;max-width:100%!important;min-height:250px;padding:0;text-align:center!important}. Not informing the purchaser of a "policy" until AFTER they purchase the product is not acceptable and now I am out $165.01. Yes, it is possible to reroute a UPS package. The event is copyrighted, and Holder agrees not to transmit, distribute or sell (or aid in such activity), in any media now or hereafter existing, any description, account, picture, video, audio or other form of exploitation or reproduction of the event without Releasees written consent. Once your purchase has been completed, we will not exchange or refund your order, even if additional tickets or parking rights become available at a later date. if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[250,250],'remodelormove_com-leader-4','ezslot_26',166,'0','0'])};__ez_fad_position('div-gpt-ad-remodelormove_com-leader-4-0');Additionally, you can track your claim on the UPS website and view updated status information. Holder covenants not to sue any of Releasees for use of Personage as provided herein. Please read this Agreement carefully, because it is a contract that affects your legal rights. On 3/20/23 I received the following email. Dollars. And if youre a business owner or high-volume shipper, check out the many benefits of a customized tracking dashboard. If you do not agree to pay the fees or charges associated with your purchase, you must cancel your transaction prior to completing it. The proceeds from Resale Ticket transactions may not be immediately available for disbursement and AXS may delay the disbursement until the associated event has occurred. Remember, in order to prevent ticket misuse or to comply with any applicable requirements such as related to the ADA, our Client may at their discretion require the person purchasing tickets to be the person that uses the ticket, and therefore may require verification of identity at entry. You can contact us at guestservices@axscom and we will be sure to get your tickets to you at that time. I live in ******, **., over **** miles away. How can I change or correct the delivery address for a FedEx package Ive already shipped? The extension will grant them an additional two business days to collect their package. I did all of this. I have to make travel plans. Click on Selling Info. If a customer does not complete their purchase, previously locked tickets and/or parking rights are released and made available for purchase. There is an inherent and elevated risk of exposure to COVID-19 in any public place or place where people are present and there is no guarantee, express or implied, that you will not be exposed to COVID-19 at the event. Listings will be deemed to be in effect from the time the Service processes the listing action until the earlier of (i) the time the Service processes the expiration or withdrawal of the listing or (ii) the time the System completes the processing of a retraction action for that listing. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. You own the money, own the tickets but they restrict your tickets and keep the money. All ticket prices for events that occur in the United States are stated in U.S. Your phone is your ticket use the app at entry to get in. Listings are not considered retracted until they have been processed and a system confirmation has been issued. . If customer service is unable to reach you after its initial attempt, the Service may cancel your order and release your tickets or Rights without further notice to you. BBB Business Profiles may not be reproduced for sales or promotional purposes. Total was #****. On the first delivery attempt, a shipping label is left at the recipients door. On April 1, 2023, I purchased two tickets from Stubhub for the event for $130.00. Refunds will generally be issued if an event is canceled and not rescheduled, however, this is determined by our Clients, and not by AXS. Through the website, log in to your account, locate the package you need to reroute and select Change Delivery. You should evaluate your risk in determining whether to attend the event. Please note that both original issuance tickets and tickets that have been previously issued and are later posted on the Service as a resale ticket may be available for sale on the Service, and different terms may apply to each as detailed below. 2. This happened on 3/19/2023. mail In certain circumstances, we have the right to cancel a transaction without notice and return the tickets to our Client or to the person who held the tickets prior to the completion of the transaction. 4. For online events, Holder may not download the event or otherwise record or make a copy of any portion of the event, and Holder may not use, reproduce, modify, display, publicly perform, distribute, make available, or create derivative works of any portion of an online event. You are prohibited from selling or offering for sale your tickets where such prohibition was disclosed prior to completion of your purchase. if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'remodelormove_com-mobile-leaderboard-1','ezslot_27',165,'0','0'])};__ez_fad_position('div-gpt-ad-remodelormove_com-mobile-leaderboard-1-0');if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'remodelormove_com-mobile-leaderboard-1','ezslot_28',165,'0','1'])};__ez_fad_position('div-gpt-ad-remodelormove_com-mobile-leaderboard-1-0_1');.mobile-leaderboard-1-multi-165{border:none!important;display:block!important;float:none!important;line-height:0;margin-bottom:7px!important;margin-left:auto!important;margin-right:auto!important;margin-top:7px!important;max-width:100%!important;min-height:250px;padding:0;text-align:center!important}If it isnt, you can contact UPS and let them know the package was addressed to you in error. (United Kingdom) if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'remodelormove_com-leader-3','ezslot_24',164,'0','0'])};__ez_fad_position('div-gpt-ad-remodelormove_com-leader-3-0');if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'remodelormove_com-leader-3','ezslot_25',164,'0','1'])};__ez_fad_position('div-gpt-ad-remodelormove_com-leader-3-0_1');.leader-3-multi-164{border:none!important;display:block!important;float:none!important;line-height:0;margin-bottom:7px!important;margin-left:auto!important;margin-right:auto!important;margin-top:7px!important;max-width:100%!important;min-height:250px;padding:0;text-align:center!important}If the package has been delivered to the wrong address and cannot be recovered, unfortunately you may need to reship the item and incur additional costs. Tried changing the name on my AXS account from my ex, to mine. This means that you agree that we will have authority to conclude a sale of your tickets to a buyer on your behalf once you have told us to list the corresponding tickets for resale.

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